Return & Refund Policy

1. Return Eligibility

To qualify for a return:

• Contact us within 30 calendar days after delivery.
• Provide your order number and purchase details.
• Return the product with its original components and accessories.
• Ensure the product is not damaged by misuse, unauthorized modifications, or improper handling.

Reasonable product testing does not automatically disqualify an item from our 30-day money-back guarantee.

2. How to Request a Return

Email admin@blitzwasher.com with your order number and reason for return.

Our support team will provide return instructions and the appropriate return address.

Please do not send products to our business address without receiving return authorization.

3. Return Shipping Costs

For ordinary returns or changes of mind, customers are responsible for return shipping costs unless otherwise agreed.

For products that arrive damaged, defective, or incorrect, BlitzWasher will cover reasonable return shipping costs or provide an alternative resolution.

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us promptly with your order number and supporting photos where appropriate.

We will review the issue and arrange an appropriate refund, replacement, or return solution.

5. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will generally be issued to the original payment method within 5 business days after approval.

Your bank or payment provider may require an additional 5–10 business days to reflect the refund.

6. Restocking Fees

BlitzWasher does not charge restocking fees for eligible returns.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We will attempt to accommodate cancellation requests before shipment. Once an order has shipped, the standard return process may apply.

8. Non-Returnable Conditions

Returns may be declined when products are damaged through misuse, materially altered, or missing essential components, except where applicable consumer protection laws require otherwise.

Nothing in this policy limits rights provided by applicable law.